FREQUENTLY ASKED QUESTIONS
- The raw material available currently is Steel.
- Polymer, Chemicals, Yarn, Textile products, and MRO (maintenance, repair and operations) goods are coming soon to Raw Easy IA.
Standard stock keeping units (SKUs) usually take 48-72 hours, while non-standard SKUs take longer, depending on the specifications.
A dedicated Key Account Manager is responsible for keeping the client updated on his/her order and resolving any queries regarding the same.
There are multiple options for paying for an order. You can avail bank transfer options into official company accounts.
No. Currently we are not giving any finance options, but a bank guarantee can work if you can get it through your bank.
Pre-inspection of goods can be arranged before loading. Quality and test reports will be sent along with the goods, for you to check before accepting the material.
Standard Manufacturer Warranty (if any) will be applicable for any products bought through Raw Easy.
If you wish to cancel your order, we usually accept complaints regarding quality up to 2 days after the delivery of goods, subject to manufacturers’ terms and conditions.